Welcome to eSN's
Operational dashboard
This dash updates periodically during periods of high demand,
it informs expected order fulfilment lead time.
Our masterclass fulfilment is artesian cottage and boutique. Unlike 3PL, there are no robots here to pick up mis-labeled items, and our shipping is that of your choosing, we hand parcels over to the post office at 4PM daily then we rinse and repeat the following day to get the next bunch of riders back on the road.
Each item - we pick, often a workflow kicks in to care for stock replenishment, then we check, pack, produce shipping label & lodge with the local post office. Our velocity ranges from 6-14 orders per full working day when orders are hygienic. We don't rush things, we value a high degree of accuracy so you can be assured you receive spares that work, so you can get to work, without the re-work.
About the dashboard
The dashboard informs the current work-in-progress of order fulfilment (backlog):
Purple = Shipped
Cyan (blue) = Awaiting Processing or Processing.
For Australia Post shipments you can
Our current committed work in progress (WIP)
RAG status = ✅ Green
Responsive - Order fulfilment presently within our SLA (Sevice Level Agreement).
Present WIP order count: 0 orders as at 22th November, down from 23 on 17th November, allowing us to process orders immediately without delay.
The Open Order Aging report presents SLA of open orders. It is simplistic, over-states breaches as it does not accommodate weekends and SLA's can't be paused (such as by request of customer to hold etc). As such can be up to 48 hours overstated.
Our current fulfilment velocity
RAG status = ✅ Green
We shipped 24 orders with Aussie Post during week ending Friday 21st November and 28 week prior, near the long-term average.
Off-shelf to customisation ratio is very low (supporting high velocity), the bulk of orders are drawing from ready-to-go, off-the-shelf inventory that is already prepared for individual retail sale. Inventory health (stock levels) is good.
This dashboard excludes orders with other shipping methods such as UPS and click-and-collect's.
eSN World
USA footprint
EU Footprint
